Small-business automation

Your business answers, books and follows up, even when you are busy

We set up the systems that do the repeated work: replying to customer messages, taking bookings and orders, following up with people who went quiet, and showing all of it on one screen. You stay in control, and we keep it running.

Where the day goes

What owners tell us before we start.

  • The same questions on Messenger and Instagram all day: the price, the delivery charge, how to pay.
  • A customer messages at night, nobody answers, and by morning they have bought somewhere else.
  • Bookings live in a notebook or a chat thread, and two people get the same slot.
  • Someone asked about a product once, went quiet, and nobody followed up.
  • Orders, payments and customer details are spread across chats, Excel and memory.

What we automate

Start with one. Each comes from a system we have already built for a real business.

A message assistant for Messenger and Instagram

Customers get an answer in seconds, at any hour, in Nepali or English.

  • Answers questions from your own price list, product details and delivery rates
  • Sends product photos and your payment QR when a customer asks
  • Hands the chat to you the moment you want to step in
  • Never confirms a payment itself: your team checks, then it tells the customer

Built for Divyanta, a herbal incense brand

Follow-ups that happen on their own

People who asked and went quiet hear from you again, without you remembering to do it.

  • A friendly follow-up on day 1 and day 3 to customers who stopped replying
  • Stops as soon as they reply or order
  • Reminders for you when it is time to call someone yourself

Built for Divyanta and our own Solo CRM

Online booking

Customers book a slot any hour, and nobody gets double-booked.

  • Booking from your website, open day and night
  • A portal where your staff see their own appointments
  • An admin view for the owner to manage everything

Built for Healing Health Home & Spa

Orders, tickets and payments

Sales come in online and are recorded the same way every time.

  • Customers order or buy tickets online
  • They pay you directly by eSewa or Khalti, and the money never sits with us
  • Once a payment is confirmed, the ticket or receipt is emailed to the buyer
  • Every sale is in one list

Built for Khatra Tickets

One dashboard for the whole business

Leads, orders and bookings on one screen, so you can see what is working.

  • Every lead and conversation in one place, with its status
  • A results view: how many people asked, how many bought
  • Works on your phone

Built for Divyanta

Where it is running

Real businesses, with what is live and what is still in testing said plainly.

Divyanta

Messenger and Instagram assistant for a herbal incense brand in Kathmandu

Built and tested with the client's team. It goes live for every customer once Meta approves the app.

  • Replies in Nepali and English, tuned to the client's own tone guide
  • Quotes the exact delivery charge for about 584 towns
  • Sends product photos and the payment QR on request
  • Follows up on day 1 and day 3, and shows every lead in one dashboard

Khatra Tickets

Online ticket sales for event organisers in Nepal

Live at khatratickets.com. Used for a real event in September 2026.

  • Many organisers list and sell their own events
  • Buyers pay each organiser directly by eSewa or Khalti
  • Load-tested with 65 people buying at the same moment, with no errors
Read the case study

Healing Health Home & Spa

Online booking for an Ayurvedic wellness spa in Kathmandu

Live at healinghealthhome.com.np. The spa's team runs it themselves.

  • Guests book any of 30+ treatments, any hour
  • Therapists have their own portal, and the owner has an admin back office
Read the case study

How it works

  1. 01

    A free call

    We find the one job that takes the most of your time each day. That is usually where to start.

  2. 02

    Scope and price in writing

    You get a fixed price for that job, agreed before we start. Part is paid upfront and the rest at handover.

  3. 03

    Built and tested with your team

    We test it on real cases with your staff before any customer sees it, and change what doesn't sound like you.

  4. 04

    Kept running

    If you want, we look after it each month: we fix what breaks and send you a short report of what it handled.

Questions owners ask

Will my customers know they are talking to an assistant?

It answers as your shop's assistant, in your tone. You can read every chat and take over any of them at any time. It never confirms a payment or promises something your team has not set.

Does it understand Nepali?

Yes. It replies in Nepali, English or the mix your customers actually write in. We tune it with your team until the replies sound like yours.

Can it work on WhatsApp?

Yes, for orders, bookings and customer support. Meta charges a small fee per message on the WhatsApp Business Platform, and we show you that cost before we set it up.

What does it cost?

A fixed price for your scope, agreed in writing before we start, plus the running costs for hosting and AI use. You see the running costs up front. Monthly care is optional.

What happens if it stops working?

We set it up on paid hosting plans, not free ones, because free plans stop under real customer traffic. With monthly care we watch it and fix what breaks.

We are a small shop. Is this too big for us?

No. Start with one job, like answering messages or taking bookings, and add more only when the first one pays for itself.

Which job would you hand off first?

A free 30-minute call. Tell us the work that eats your day, and we will tell you honestly whether automating it is worth it for your business.

+977 9701903842
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